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Shipping Policy

Order Fulfillment Time:

The order fulfillment time ranges from 6 to 9 business days, depending on the quantities and the type of occasion.

Good things take time

Please note that to ensure adherence to the specified timeframe, it is essential to confirm the order on time. If the order is not confirmed, the following may occur:

Delay in Start of Fulfillment: A delay in order confirmation will result in a delay in starting the processing of the order, which extends the fulfillment period.
Impact on Priorities: If the order is not confirmed, priority will be given to other confirmed orders, which may lead to delays in fulfilling unconfirmed orders.

Refund Policy

Return Policy:

The consumer is entitled to return an order if there are defects in the product, and they will be appropriately compensated.

The consumer is not entitled to return the product in the following cases:

If the product was custom-made based on the consumer's request or specific specifications, except in cases where there is a defect in the product or it does not match the required specifications.
If a defect appears in the product due to misuse or handling by the consumer.

No order may be exchanged or returned without a justified reason.